CUSTOMER CARE

RESET WITH RACHEL – DATA PRIVACY POLICY

​Reset with Rachel is registered with the Information Commissioner’s Office.

The General Data Protection Regulation 2018 (GDPR) gives individuals control over how Personal Data is used and stored. Personal data is defined as ‘any information relating to an identifiable person who can be directly or indirectly identified’ by name, personal contact details, including email addresses. It also includes details of your medical history. 

Protecting data 

We are committed to collect, hold and use your data safely and securely. Access to stored data is restricted to authorised persons only, financial card transaction details or bank details are not stored. All data storage is fully GDPR compliant and details are available on request.  We do not share your data with other external parties. Electronic data is held on secure servers in the UK & EU. It may be transferred outside of the UK & EU to enable us to communicate with you.

Providing information 

To be able to provide our services Reset with Rachel, it is accepted that you allow us to use your name and contact details to make any arrangements with you. We do not share or sell Personal Data with external parties. 

We automatically add you to our e-marketing mailing list that keeps clients up to date with our news and any offers, this can be ended by request at any time. 

Consent

While you are consenting to us (Reset with Rachel)  using and storing your data for the purposes outlined above, you may withdraw consent at any time by contacting hello@resetwithrachel.co.uk. You may also request to see the data we hold on you at any time. To request this, please email hello@resetwithrachel.co.uk.